Other services, such as Lookout Mobile Security Premium, offer a similar functionality, but LoJack's is far more granular.įor example, you can choose to delete only your messages, contacts or phone logs. If you don't disable the lock screen, you'll have to continuously enter the 8-digit pin each time you pick up your phone.Ĭlick to EnlargeIf you're worried about a thief accessing personal information on your smartphone, LoJack also lets you remotely wipe your device. To do that, however, you'll have to re-enter that 8-digit pin LoJack sent you. Instead, you have to pull up your phone's lock-screen settings and manually deactivate the lock-screen pin. Our only problem with this method is that the app doesn't automatically turn off the lock-screen pin function on your smartphone after you enter the pin. Enter that pin into your device's lock screen, and it will unlock. You will then receive a message containing an 8-digit pin for your smartphone's lock screen. To unlock the phone, you must enter your LoJack pin into the Lock screen tab in the browser dashboard. Similarly, if your phone or tablet was stolen, you can set the message as a warning indicating that you will call the police if the device isn't returned. If your device is lost, you can set an email address at which someone who finds your handset can contact you. You can also create a message that will appear on your phone or tablet's home screen. From the Customer Center dashboard, simply click the Lock tab, enter your device's pin (which you can set up in the dashboard settings) and click Lock. Absolute offers a glossary of terms that helps users better understand the progress of the investigation.Ĭlick to EnlargeIf your phone goes missing, locking it remotely is rather easy. After submitting a recover request, you'll receive regular updates regarding the investigation's status. When a device is reported as stolen, Absolute will load it with a packet of information it calls forensic tools, which help guide authorities to your device's location. According to the company, Absolute Software's agents include former detectives and investigators with solid law-enforcement contacts. From there, Absolute Software and LoJack's agents will begin working to find your smartphone and report the suspected criminal to the police. You can then describe the circumstances of the theft and click the Request Recovery button at the bottom of the screen. Then, navigate to the Recover tab in LoJack's Customer Center dashboard, and enter the information included in your police report, including the department name and file number. You can also report your phone or tablet as stolen.Īt the very top of the screen are links to access your other LoJack-equipped devices software settings for changing your pin, contact information and login information and checking your subscription status.Ĭlick to EnlargeShould a thief steal your smartphone or other device, you should first file a report with your local police department. ![]() From here, you can remotely locate your device, lock it, or delete all content or specific file types. Select the device you want to interact with, and you'll be brought to the main dashboard. ![]() When you first log in to the Customer Center, you're shown a list of all of the devices you have protected by LoJack. Absolute's Web-based Customer Center dashboard, accessible through any Web browser, lets you remotely access your phone in order to lock, track and delete any information on the device. Of course, if your phone goes missing, the app's interface will be of little use. Lookout's mobile app, on the other hand, lets you back up your photos, contacts and call history perform malware scans and locate other missing devices. You can also perform a test call-in to ensure that LoJack is properly tracking your phone's whereabouts, access the Absolute Customer Center and check the app's Agent Log. On the home screen, you can review basic stats about the software, including the last time it performed a check-in with Absolute Software's servers. Click to EnlargeThe LoJack for Mobile Devices Android app isn't much to look at.
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